Brainbox Rapport Archive Education Brainbox Rapport Issue 16 Publication Date June 28th 2009 Authors Eve Menezes-Cunningham By taking a step back, even if nothing else has changed, it’s easier to get a grip over our emotions. There’s the old “Count to ten” trick, but taking deep breaths or walking away from the situation can also help.... Education To access the rest of this article, you need to use 1 credit ANLP members get complimentary credits that can be used for purchasing from the Rapport archive - a collection of more than a 1000 high quality articles written by some of the leading voices in the field of NLP. Non-members can buy Rapport credits via the ANLP store. JOIN ANLP BUY RAPPORT CREDITS If you have already purchased this article, you can log in to access it