Support

We have taken 100% responsibility by creating these resources to empower you to find the support you require for many aspects of your ANLP membership.

Support

 

We have taken 100% responsibility by lovingly creating these resources to empower you to find the support you require for many aspects of your ANLP membership. As an NLP Professional, please take 100% responsibility to check these resources first - they are likely to provide you a solution more quickly, effectively and efficiently than we can over email or on the phone!

Email and Telephone support is available for Professional members and above, if the answer to your specific question is not already covered in the resources below.

 

Members How to Guides

All your personal membership services are accessed from your Dashboard, which is located at the top right of your screen when you are logged in.

If you require additional support on how to access and use the member facilities, we have created a series of short training videos (less than 2 minutes each) covering many aspects of your membership management, from changing your subscription to uploading case studies. 

How to...

Subscription Related Profile Related Dashboard Services
Change or Cancel your Membership Subscription Achieve 100% Completed Profile Add your Courses/Workshops
Reactivate your Membership (Lapsed less than 3 months) Change your Email address or Password Apply for Professional Standards
Resubscribe to ANLP (Lapsed over 3 months) Update your Profile (inc change your address) Check your Member Statistics
Set up or Change your Payment Method Update your Specialist Skills Download your Membership Certificate
Set your Payment to Auto Renew Upload your Certificates/testimonials Request a Client Review
  Write for the ANLP Website Submit a Case Study
     

 

 

Frequently Asked Questions

Cover many different aspects of ANLP membership and other services (these can also be accessed at the bottom of every web page):

Clarity on ANLP Services

It is important to undestand what services do (and don't) form part of your ANLP Membership Subscription. To assist in clarifying this, we have created a couple of articles for you, and the public, to clarify our role:

 

 

Personal Interaction with ANLP

There are 4 ways you can quickly, easily and regularly chat to members of the ANLP Team and your fellow members:

  • The ANLP Community Café, open every Monday evening at 18:30 (BST) –  Karen and Kash are available on Zoom every Monday evening (except UK bank holidays) to answer your questions. Check your members update for Zoom details or go to this members only web page
  • The Members Q&A Sessions on FB live (via the ANLP International CIC FB page) take place once a quarter and are open to everyone.    
  • Exclusive Trainer and Accredited Trainer Community Café, held on 1st Thursday of every month at 10:00 (BST) – Join the ANLP Team monthly to conversation and questions. The Zoom details are shared in the Trainer monthly update or on this trainer only news page.
  • Join the ANLP Members Only group on Facebook, where you can seek advice, share successes and ask questions of the ANLP Member community

 

Search Facilities

You can search any aspect of the website via the website search on the top right of all web pages (search ANLP).

For specific member searches, go to the 'ANLP Member Directory' section on the home page, or click the links below:

Blogs, News and Q&A Archive

We often cover topical support and membership tips in our blogs, news pieces and Membership Q&A FB live sessions

 

 

 

Contact Us

If none of these links above provide the answer to your query, please do contact us and we will get back to you within 3 working days.