How being extra helpful can be helpful for your business Rapport Archive Lifestyle How being extra helpful can be helpful for your business Rapport Issue 16 Publication Date June 28th 2009 Authors Eve Menezes-Cunningham Recently, I was stranded with a broken down bike. I called the local cab company and explained the situation but they couldn’t get a large enough vehicle out to me for another hour or so. Hearing the resignation in my voice, the operator suddenly suggested I try their competitor and saved me a long wait in the cold.... Lifestyle To access the rest of this article, you need to use 1 credit ANLP members get complimentary credits that can be used for purchasing from the Rapport archive - a collection of more than a 1000 high quality articles written by some of the leading voices in the field of NLP. Non-members can buy Rapport credits via the ANLP store. JOIN ANLP BUY RAPPORT CREDITS If you have already purchased this article, you can log in to access it