Factotum Ltd. - Virtual Reception

Factotum provides outsourced virtual reception, telephone answering and diary management services to the medical sector. Factotum are pleased to offer ANLP members a discounted members benefit package offering savings between £250-£400 p.a. against standard prices.

Factotum’s personalised and flexible services work in partnership with your practice or clinic needs, effectively fulfilling the role of a virtual employee, but without the costs and implications of employing additional staff.

When handing over your calls to someone else you need to be confident they are 100% professional, capable of using their own initiative and know how to use good old fashioned common sense! Factotum prides itself on being part of your team, seamlessly managing your calls with the care and attention to detail you would expect from a member of your own staff.

From sole trader Private Practices to independent Medical Consultants and from multi-branch Ltd Companies to NHS Trusts, Factotum has been working within the medical sector for 15 years with their Clinic Diary service. Factotum even answer the phones for the ANLP itself! Their flexible service includes:

•          Full or part-time call answering and diary management for managing your staff levels and hours

•          Flexi-time and overflow call management for when the phone is busy or engaged

•          Holiday, short term or out-of-hours service based on your needs