Effective Customer Comms Rapport Archive Stories Effective Customer Comms Rapport Issue 63 Publication Date July 28th 2019 Authors Michael Beale Both the NHS and the drugs and healthcare industries are going through a series of re-organisations and major change. Developing a stronger partnership with customers is essential for navigating such changes. James, an employee of AstraZeneca, is involved in leading this journey.... Stories To access the rest of this article, you need to use 1 credit ANLP members get complimentary credits that can be used for purchasing from the Rapport archive - a collection of more than a 1000 high quality articles written by some of the leading voices in the field of NLP. Non-members can buy Rapport credits via the ANLP store. JOIN ANLP BUY RAPPORT CREDITS If you have already purchased this article, you can log in to access it