May I have your attention please

May I have your attention please
Rapport Issue

19

Publication Date

March 28th 2010

Authors

Mindy Gibbins-Klein

All human beings have a basic need for attention. We are hard-wired to want others to listen to us and care about us. We need it in our business lives as much as in our personal lives; in fact, it is only by customers or clients paying attention to us that we have any business. And from experience, I can only see one main way of attracting attention to ourselves: communication with others....

Professional Development


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