Walking in the shoes of clients

Walking in the shoes of clients
Rapport Issue

10

Publication Date

December 28th 2007

Authors

Towergate

Towergate Professional Risks work with clients of many types – including many therapists – providing them with the liability insurance they need to practice. When they decided to improve the communications skills of their team, they chose NLP techniques to do it. Andy Coote reports on the approach and its outcomes...

Business


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