Walking in the shoes of clients Rapport Archive Business Walking in the shoes of clients Rapport Issue 10 Publication Date December 28th 2007 Authors Towergate Towergate Professional Risks work with clients of many types – including many therapists – providing them with the liability insurance they need to practice. When they decided to improve the communications skills of their team, they chose NLP techniques to do it. Andy Coote reports on the approach and its outcomes... Business To access the rest of this article, you need to use 1 credit ANLP members get complimentary credits that can be used for purchasing from the Rapport archive - a collection of more than a 1000 high quality articles written by some of the leading voices in the field of NLP. Non-members can buy Rapport credits via the ANLP store. JOIN ANLP BUY RAPPORT CREDITS If you have already purchased this article, you can log in to access it