Difficult Conversations 3 Rapport Archive NLP Difficult Conversations 3 Rapport Issue 46 Publication Date August 28th 2015 Authors Michael Hall Within every group and community there are some conversations that are desperately needed and simultaneously desperately feared. These critical conversations arise from issues that are ‘hot’ issues. ‘Hot’ because people on either side of the issues feel very strong about them and these passionate emotional states can be triggered very quickly – within seconds. Given that, how do we construct a process for a well-defined conflict?... NLP To access the rest of this article, you need to use 1 credit ANLP members get complimentary credits that can be used for purchasing from the Rapport archive - a collection of more than a 1000 high quality articles written by some of the leading voices in the field of NLP. Non-members can buy Rapport credits via the ANLP store. JOIN ANLP BUY RAPPORT CREDITS If you have already purchased this article, you can log in to access it