Difficult Conversations 3

Difficult Conversations 3
Rapport Issue

46

Publication Date

August 28th 2015

Authors

Michael Hall

Within every group and community there are some conversations that are desperately needed and simultaneously desperately feared. These critical conversations arise from issues that are ‘hot’ issues. ‘Hot’ because people on either side of the issues feel very strong about them and these passionate emotional states can be triggered very quickly – within seconds. Given that, how do we construct a process for a well-defined conflict?...

NLP


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