Personal Effectiveness At Work - Module 2

AIMS:

To provide an opportunity for individuals to:

•    Consider and explore their own personal style in relationships with others

•    Identify strengths and areas for development

•   Develop ability to handle interactions and build rapport with others more effectively

•   Grow in confidence and resourcefulness in handling a broad range of people

•   Devise and implement strategies to improve their own personal effectiveness

PROGRAMME FOCUS:

•    Self-awareness and feedback skills

•    Personal communication styles and assertion skills

•    The exploration of what ’managing oneself in order to lead others’ might mean in behavioural terms

•    Goal-setting for self and others

Review application and learning since Part One/Post Course Work

•    Establish key areas to work on in Part Two

•    Recap Transactional Analysis - ‘life positions’ and behaviour ‘drivers’

•    Understanding assertive, passive and aggressive behaviour and using assertiveness techniques

•   Understanding our patterns using the 'I'm Ok You're Ok' Model

•    Becoming more resourceful and in control – identifying and shifting unhelpful beliefs through ‘Timeline’ technique

•    Setting well formed outcomes

•    Peer Feedback

•    Review and close