Personal Effectiveness At Work - Module 1

AIMS:

To provide an opportunity for individuals to:

•    Consider and explore their own personal style in relationships with others

•    Identify strengths and areas for development

•   Develop ability to handle interactions and build rapport with others more effectively

•   Grow in confidence and resourcefulness in handling a broad range of people

•   Devise and implement strategies to improve their own personal effectiveness

PROGRAMME FOCUS:

•    Self-awareness and feedback skills

•    Personal communication styles and assertion skills

•    The exploration of what ’managing oneself in order to lead others’ might mean in behavioural terms

•    Goal-setting for self and others

DAY ONE

•    Welcome, introduction and setting ’ground rules’

•    Getting to know ourselves - Johari Window and personal change

•    Establishing key areas to work on from feedback

•    Logical Levels of behaviour - shifting behaviour by shifting beliefs

•    Introducing focused feedback

DAY TWO

•    Review learning from Day One & reviewing the feedback exercise

•    Transactional Analysis - understanding our communication styles

•    Developing flexibility and choice in interactions with others

•    Understanding positive/negative strokes

•    Perceptual positions - looking at interactions with others from a new perspective

•    Peer feedback

DAY THREE

•    Review learning from Day Two

•    Creating rapport to influence others

•    Power of positive language in managing self and others

•    Dealing with limiting beliefs

•    Action Case

•    Peer Feedback